Q : What are the payment options?

A : Good news! to give our customers more options and convenience, we now accept online debit card payments for all and ATM cards at no additional cost! No more rushing and lines to the ATM to withdraw cash. Aside from the new online debit card payments, we also accept credit card payment online.
Click here to know more about payment details

Q. Why do you still charge 6% for Credit Card Transcation? Isn't there any laws about this?

A. As you can see, we offer our products a lot lower than other stores and in Malls. These shops can afford to free the surcharges since their SRP does includes tax, sales mark-up, expenses and allowances for surcharges etc.. whether or not a customer pay thru credit card they will still pay those extra amounts. For our price, we only include tax since this is the one mandatory. Credit Card payment is just an alternative payment we offer for our customers. Thus, in our own point of view, it will be more unfair if we'll also include surcharges and unnecessary fees even for CASH buyers. 

This 6% surcharge actually just the basic percentage that the host bank was imposing. They also have 10% tax and a rental fee of P 1,650/mo. for the terminal machine that they provide us if we don’t reach certain quota in a month.
Now, we are obliged to pay those extra charges thru our own income.

In any case, paying us thru card with the 6% charge in any of our products is still cheaper and you’ll be saving more than buying in other store and in Malls. Since we started accepting credit card payment we also offered part-cash part-card payment to further lessen the burden from our card paying customers, wherein we’ll compute the amount from the Cash price, deduct the cash payment and for what amount left for Card payment will only be the amount opted for the 6% surcharge.

As we’ve said, this Credit Card facility is just an OPTION we give for our customers. We don’t earn extra from this and we don’t intend to violate any laws in relation to this matter.

Q : How can we avail the warranty of the products?

A : Almost all of our products have their own Manufacturers' warranty, however if incase the unit breaks down you must bring it in our office immidiately, bearing the receipt we issued, and we'll be the one to coordinate with the respective Manufacturer's Offices and their authorized service centers. Our company (LGGS Trading) will take full responsibility on the repairing unit. You can view warranty details here

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